Privacy Policy
Grand Junction Housing Authority (GJHA)
Effective Date: April 289, 2026
1. Overview
The Grand Junction Housing Authority (“GJHA,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website, use our online services, or interact with us.
This Privacy Policy explains how we collect, use, and protect your information when you visit https://www.gjha.org/ or use our services, including applications, forms, and tenant-related tools.
2. Information We Collect
Information You Provide Voluntarily
- Name, address, phone number, and email address
- Household and income information when applying for housing programs
- Maintenance requests, tenant concerns, and submitted forms
- Employment information when applying for jobs
- Vendor or business registration details
Automatically Collected Information
When you visit our website, we may collect limited technical information, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website
This information is used for analytics, website security, troubleshooting, and improving website performance.
Third-Party Platform Data
Some services are provided through third-party platforms, such as waitlist systems, payment portals, employment platforms, or business opportunity systems. These providers may collect additional information according to their own privacy policies.
3. How We Use Your Information
We may use collected information to:
- Process housing applications and waitlist requests
- Provide housing services and program administration
- Respond to inquiries, maintenance requests, and tenant concerns
- Process rent payments and related transactions
- Review employment applications
- Manage vendor, bidding, and business opportunity communications
- Improve website functionality and user experience
- Maintain website security and prevent fraud or misuse
- Comply with legal, regulatory, reporting, and recordkeeping requirements
4. Sharing of Information
We do not sell or rent your personal information.
We may share information only when necessary, including:
- With federal, state, or local government agencies as required for housing program administration
- With service providers assisting in operations, such as IT providers, payment processors, waitlist systems, and form-processing tools
- To comply with legal obligations, court orders, audits, public records requirements, or law enforcement requests
- To protect the rights, safety, and property of GJHA, residents, applicants, staff, or the public
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve website performance
- Analyze traffic and usage patterns
- Maintain session functionality for forms or online tools
- Help protect the website from spam, abuse, or unauthorized access
You can adjust your browser settings to disable cookies. However, some website features may not function properly without them.
6. Third-Party Links
Our website may contain links to external websites, including payment portals, community resources, WaitlistCheck, employment listings, and vendor registration systems.
GJHA is not responsible for the privacy practices, security, accessibility, or content of third-party websites. Users are encouraged to review those privacy policies separately.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect information submitted through our website and online services.
However, no website, email system, form, or online transmission is completely secure. We cannot guarantee absolute security of information transmitted over the internet.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Administer housing programs
- Meet legal, regulatory, audit, and reporting obligations
- Maintain records consistent with applicable retention requirements
9. Your Privacy Rights
Depending on applicable laws and the nature of the information, you may have the right to:
- Request access to personal information we maintain about you
- Request corrections to inaccurate information
- Request deletion where legally permissible
Some records may be retained when required by law, regulation, grant requirements, housing program rules, audits, or public agency recordkeeping obligations.
10. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 through the website without appropriate consent.
11. Accessibility and Non-Discrimination
The Grand Junction Housing Authority does not discriminate on the basis of race, color, sex, national origin, family status, age, religion, or disability, in compliance with the Fair Housing Act, Title VI of the Civil Rights Act of 1964, and Section 504 of the Rehabilitation Act of 1973.
GJHA utilizes Relay Colorado, a telecommunications relay service that provides telephone accessibility for deaf and hard-of-hearing clients.
- TTY users: 1-800-659-2656
- ASCII computer interface users: 1-800-659-4656
- Hearing users: 1-800-659-3656
12. California and Other State Privacy Disclosures
GJHA does not sell personal information. GJHA also does not knowingly share personal information for cross-context behavioral advertising.
Some state privacy laws may provide additional rights to residents of those states. Where applicable, GJHA will respond to privacy requests consistent with legal requirements and public agency obligations.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
14. Contact Information
Grand Junction Housing Authority
8 Foresight Circle
Grand Junction, CO 81505
Phone: (970) 245-0388
Fax: (970) 241-5514
Office Hours:
Monday–Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 12:00 PM
15. Disclaimer
This Privacy Policy is provided for informational purposes and reflects GJHA’s current website privacy practices. It does not constitute legal advice. GJHA may update this policy as laws, website tools, services, or operational practices change.
